Hawaiian Delivers and Click & Collect Terms & Conditions

We are bringing Hawaiian retailers to you through our community delivery service.

This is a no-charge service to the local Hawaiian community with deliveries made personally by our Guest Service Managers.

How it works:
  • Purchases made before 11am will be delivered or have the click & collect option on the same day (excluding weekends).
  • Purchases made after 11am will be delivered or have the click & collect option on the next day (excluding weekends and additionally Monday's for click & collect only).
  • Deliveries will be made Monday - Friday. All orders placed after 11am on Friday, Saturday and Sunday will be delivered Monday.
  • Deliveries will be made between 3pm - 5pm.
  • Deliveries can only be made if your delivery address is within a 5km radius from your local Hawaiian centre. If this is not the case please select the click and collect option for your local Hawaiian centre .
  • Delivery will be contactless - the Guest Services Manager will place the purchase on the doorstep and ring your doorbell. If there is no answer, the Guest Services Manager will take a photo of the item on your doorstep, and text you the image to inform you it has been delivered.
  • Unfortunately, we cannot deliver alcohol, tobacco products, lottery tickets, or prescription medication.

To be eligible for free delivery, the specified delivery address must end in the following postcodes:

  • Hawaiian’s Bassendean: 6062, 6063, 6053, 6054, 6055, 6056, 6104
  • Hawaiian’s Forrestfield: 6057, 6058, 6076, 6107, 6109
  • Hawaiian’s Melville: 6150, 6153, 6154, 6156, 6157,6158, 6159, 6162, 6163
  • Hawaiian’s Mezz: 6003, 6005, 6006, 6007,6008, 6014, 6016, 6017, 6018, 6050, 6052, 6059, 6000, 6060
  • Hawaiian’s Noranda: 6059, 6061, 6062, 6063, 6066 ,6070, 6090
  • Hawaiian’s Park Centre: 6000, 6004, 6100, 6101, 6102, 6103, 6104, 6105, 6106, 6151, 6152
Terms & Conditions
  • “Hawaiian Delivers” is a no charge community service provided to selected Hawaiian tenants in Hawaiian Suburban shopping centres.
  • The “Hawaiian Delivers” service is facilitated by Hawaiian and Hawaiian staff members.
  • The “Hawaiian Delivers” service is an agreement between the participating Hawaiian retailer and Hawaiian.
  • By requesting or agreeing to delivery by “Hawaiian Delivers”, the customer is agreeing to have their purchase and delivery information, including address and contact information, transmitted to Hawaiian.
  • “Hawaiian Delivers” is a non-contact delivery service, delivering to the doorstep, covered porch or garage. Hawaiian staff are not allowed to enter the delivery.
  • Hawaiian staff will ring the doorbell / knock the door, and then take a photo of the delivered boxes, which may include a photo of your home as proof of delivery. By choosing to use “Hawaiian Delivers”, you agree Hawaiian may take these photos and transmit them to retailer as evidence of delivery.
  • The safety of Hawaiian staff is paramount and as “Hawaiian Delivers” reserves the right to refuse delivery to a delivery address at their discretion with no notice.
  • “Hawaiian Delivers will make best efforts to deliver all goods within the delivery time stated, however takes no responsibility for late deliveries.
  • “Hawaiian Delivers” is a delivery service only, and is not a party to the transaction between the retailer and the consumer. As such, Hawaiian takes no responsibility for the quality and state of the goods provided to Hawaiian for delivery.
  • “Hawaiian Delivers” will only deliver goods from Hawaiian tenants of their choosing, and reserve the right to refuse delivery at their discretion with no notice.
  • “Hawaiian Delivers” will not under any circumstances deliver alcohol, tobacco, lottery tickets, or prescription medication.
  • Hawaiian reserves the right to cancel, or amend the terms of the “Hawaiian Delivers” service at their discretion with no notice.
  • Hawaiian accepts no responsibility for lost, stolen or damaged goods after delivery or upon postage.

The safety of our staff and tenants is our priority, whilst providing an exceptional service is our aim.